lt444 Privacy Policy
This document contains full details on how your personal information is collected, used, and kept secure. Please read it carefully before using our platform.
01 Introduction
lt444 ("we", "our", "platform") is an online betting and entertainment service operated for players in Bangladesh. Protecting your privacy is important to us. This Privacy Policy ("Policy") describes how lt444 collects, uses, stores, and in certain circumstances shares your personal information with third parties.
This Policy applies to lt444's website, mobile platform, and all associated services. By using our platform, you agree to the terms described in this Policy. If you disagree with any term in this Policy, please refrain from using our services.
Important: This Policy applies only to individuals aged 21 or older. We do not knowingly collect information from minors.
02 Information We Collect
When you register, log in, or use any service on lt444, we may collect the following types of information:
A. Information You Provide Directly
- Full name and date of birth (for age verification)
- Email address and mobile number
- Payment method details (such as bKash, Nagad, Rocket, Upay account information)
- Government-issued identity document information for identity verification
- Contents of communications with our customer support team
B. Automatically Collected Information
- IP address and device type
- Browser information and operating system
- Activity logs on the platform (login times, betting history)
- Information collected through cookies and similar tracking technologies
- Session duration and page visit patterns
C. Information Received from Third Parties
For fraud prevention and identity verification purposes, we may receive limited information from authorised third-party identity verification agencies. In such cases, the third party's own privacy policy will also apply.
03 How We Use Your Information
lt444 uses your information only for the following specific and legitimate purposes:
- Account management: To handle registration, login, and account security.
- Age and identity verification: To ensure services are provided only to adult users.
- Financial transaction processing: To carry out deposits and withdrawals and to maintain transaction records.
- Customer support: To respond to your questions, complaints, or requests.
- Fraud prevention: To detect and prevent suspicious activity and to maintain platform security.
- Responsible gaming: To identify risks of excessive gambling and to provide necessary support.
- Service improvement: To conduct aggregate analysis to improve our platform and user experience.
- Communications: To send important policy updates, security-related notices, or account-related information.
Note: We do not sell your personal information or share it with third parties for commercial purposes.
04 Information Sharing & Disclosure
lt444 may share your information with third parties in limited and specific circumstances. Those circumstances are described in detail below:
Service Provider Partners
We work with trusted third parties for tasks such as payment processing (bKash, Nagad, Rocket, Upay), technology services, data storage, and identity verification. These organisations may only use your information for the specified purpose and are contractually bound to protect your privacy.
Legal Obligations
If required by applicable law in Bangladesh or by a court order, we may be obliged to provide information to the relevant authorities. In such cases we will share only what is necessary within the limits of the legal requirement.
Fraud Prevention
If fraudulent activity, money laundering, or other illegal activity is suspected, we may share relevant information with the appropriate investigative bodies.
Business Restructuring
In the event of a business merger or asset transfer, user information may be transferred. However, the terms of this Policy will continue to apply in such cases.
05 Cookies & Tracking Technologies
The lt444 platform uses cookies and similar technologies. Cookies are small data files stored in your browser that improve platform functionality and your user experience.
- Essential cookies: These cookies are necessary to maintain login sessions and ensure security.
- Functional cookies: Used to remember your preferences and settings.
- Analytics cookies: Used to analyse how our platform is used and to improve services.
You can control or disable cookies through your browser settings. However, disabling certain essential cookies may affect your ability to use some features of the platform.
06 Data Security Measures
lt444 follows industry-standard security practices to keep your information safe. Our key security measures are:
- SSL encryption: All data transmissions are protected by SSL/TLS encryption, making it impossible for third parties to intercept your information.
- Access controls: Only authorised staff are granted limited access to information on a need-to-know basis.
- Password hashing: Your password is never stored in plain text — it is hashed using strong cryptographic methods.
- Regular security reviews: Regular security assessments are carried out to identify vulnerabilities in our systems.
- Data backups: Regular data backups are maintained to ensure uninterrupted service.
However, complete security on the internet cannot be guaranteed. If a security breach occurs, we will notify you as quickly as possible and take the necessary steps.
07 Data Retention Period
lt444 retains your information only for as long as necessary to fulfil the relevant purpose or to meet legal obligations. When determining the retention period, we consider the following:
- All account information is retained for as long as the account remains active.
- Financial transaction records are kept for the period required by applicable law, even after an account is closed.
- Fraud prevention data may be retained for a specified period to support long-term investigations.
- After the defined period, information is securely deleted or anonymised.
08 Your Rights
As a user of lt444, you have the following rights regarding your own information:
- Right of access: You have the right to know what information we hold about you.
- Right to rectification: If your information is inaccurate, you can request that it be corrected.
- Right to erasure: In certain circumstances you can request that your information be deleted, though some information may be required to be retained due to legal obligations.
- Right to restrict processing: You can object to your information being processed for a specific purpose.
- Data portability: In certain circumstances you can request your information in a structured, machine-readable format.
- Opt out of marketing communications: If you do not wish to receive marketing communications, you can opt out at any time.
To exercise any of the above rights, please contact our customer support team. We will make every effort to respond to your request within a reasonable time.
09 Privacy of Minors
lt444 strictly does not provide services to individuals under the age of 21. We do not knowingly collect, store, or process any personal information from minors.
During the registration process we follow age verification steps. If a user has registered with false information and this is subsequently brought to our attention, we will immediately close that account and delete the associated information.
If you become aware that a minor's information is held by us, please contact us.
10 International Data Transfers
Our servers and service providers may be located in different countries. As a result, your information may be processed or stored outside Bangladesh. In such cases we ensure that:
- Data transfers are completed through secure, encrypted channels.
- Adequate data protection measures are in place in the countries to which data is sent.
- Third-party contracts include appropriate privacy protection clauses.
11 Third-Party Links & Services
The lt444 platform may occasionally contain third-party services or links. This Policy applies only to lt444's own data processing. If you use a third-party website or service, that party's privacy policy will apply, and lt444 is not responsible for it.
Payment services such as bKash, Nagad, Rocket, and Upay have their own privacy policies. These platforms collect information directly at the time of financial transactions.
12 Changes to This Policy
lt444 reserves the right to update this Privacy Policy at any time. If significant changes are made, we will notify you via a notice on the platform or by sending a message to your registered email.
If you continue using the platform after any changes, you will be considered to have accepted the updated Policy. We therefore recommend reviewing this page regularly.
13 Contact & Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please contact our customer support team:
- Email: [email protected]
- Live chat: Available 24/7 in both Bangla and English
We will review your complaint within a reasonable time and take the necessary action. lt444 is always committed to transparency and user trust.
Still have questions?
Our customer support team is with you 24/7 — in both Bangla and English.
Visit the FAQ page for answers to common questions.